Welcome to Aroma Delights and the Aroma Home mobile application. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and mobile application.
1. Introduction
Aroma Delights operates the website aromadelights.in and the Aroma Home mobile app, a local food delivery platform that allows users to browse menus, place food orders, and receive home delivery services.
By using our website or mobile application, you agree to the terms described in this Privacy Policy.
Information We Collect
Personal Information
When you use our website or mobile app, we may collect the following information:
- Full Name
- Mobile Number
- Email Address
- Delivery Address
- Payment Details (if applicable)
- Order History
- Device Information
- Location Information for Delivery Services
This information is collected only when voluntarily provided by the user during registration, ordering, or customer support communication.
How We Use Your Information
We use your information for the following purposes:
- To process and deliver food orders
- To provide customer support
- To improve our website and mobile app services
- To send order updates and notifications
- To manage user accounts
- To ensure secure transactions and prevent fraud
- To communicate promotional offers, discounts, or updates
We do not sell or rent your personal information to third parties.
Mobile App Permissions
The Aroma Home mobile application may request certain permissions to provide better services, including:
Location Access
Used to identify delivery locations and provide accurate delivery services.
Phone Access
Used for customer support communication and order-related calls.
Notification Access
Used to send order confirmations, delivery updates, offers, and important service announcements.
You can manage or disable permissions anytime through your device settings.
Payment Information
All payments made through the website or mobile application are processed using secure payment gateways. We do not store complete debit card, credit card, or banking information on our servers.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze traffic and usage behavior
- Enhance user experience
Users can disable cookies through their browser settings if preferred.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee complete security.
Third-Party Services
Our website and mobile app may use third-party services such as:
- Payment gateways
- Delivery management systems
- Analytics services
- Notification services
These third-party services may collect and process information according to their own privacy policies.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
User Rights
Users have the right to:
- Access their personal information
- Request correction of inaccurate information
- Request deletion of their account or data
- Opt out of promotional communications
Requests can be made by contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through our official website: